I have a softphone on my Mac. Can I get those call to ring out the big speakers?

Updated by Hayden Everly on Mar 1, 2024

If possible, it is in the settings


If you would like your softphone to ring out the big speakers but your caller's voice to come in through the headset, that might be possible on a Mac, but it all depends on the phone software (softphone) you are using.

Some things to try:

  1. In the Audio/Video settings for your softphone try setting your Ringer to the built-in default speakers. Leave the Microphone and Speakers set to the headset (May look different in your program).
  2. softphone sound settings for headset
  3. If that doesn't work or isn’t an option, try going into your System Preferences. Set up your Output sound as the Internal Speakers. Leave your input sound as the headset and leave your softphone settings pointing to the headset (see picture).
  4. Mac Computer sound settings

This may or may not work depending on what type of softphone you are using. But it’s worth a try, as you can always put the settings back!

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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