Updated by Hayden Everly on Feb 7, 2024
I Can't Answer Call Waiting Calls With my Chattaway. I can Hear the Beep, but the Flash Button Doesn't Work. What Can I do?
The Flash feature has to be timed right depending on your phone service. On the back of the Chattaway base, there are 3 settings (1, 2, 3). Setting 1 is a quicker Flash switch than Setting 3.
To test:
1) Set the Flash feature to Setting 3 (works best in most cases) on the Chattaway base.
2) Place a call, then place it on hold, then call the Chattaway to get your call waiting to engage.
3) If you push the Flash button and it still doesn’t switch over, hang up, and go back to the original call.
4) Switch to Setting 2…so on, and so forth. We’ve found Setting 3 to work the best, but it all depends on how your Call Waiting is set up.
Note: Changing the Flash setting while Call Waiting is coming in will not work. You must hang up and call again with the Flash setting set ahead of time to test Call Waiting.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?