How to Reset the CS500 Series Headsets

There are a couple of ways to sync your Plantronics microphone with its base. Both are fairly simple, and if you follow along with us you will be ready to go very soon!

Automatic Secure Subscription

1) Begin with the headset OUT of the base in standby mode

2) Simply place the headset into the charger and it will automatically subscribe to the base, making it the primary headset. The Power On/Subscription LED will flash white during the subscription process and become solid white when the new subscription is established

Manual Over-the-Air Subscription

1) Begin with the headset OUT of the base in standby mode

2) Press and hold the subscription button on the base for three seconds. The Power on/subscription light will flash white

3) Press and hold the volume up button on the headset for three seconds until the headset LED turns solid green

4) When the Power on/subscription LED on the base becomes solid white, the headset and base are subscribed to one another

NOTE: If the subscription process times out after two minutes or if the subscription process fails, the subscription LED on the base will go dark for three seconds and then re-illuminate steadily to indicate power is applied to the base. If this occurs, try to re-subscribe the headset again.

Stopping Subscription

If the base is in subscription mode and you want to stop the base from searching for a headset, press the subscription button again. The subscription LED on the base will go dark for three seconds and then re-illuminate steadily to indicate power is applied to the base.