Updated by Kamika Royal on Feb 7, 2024
Auto On = As soon as we take the headset off of the base it will turn on
Using headset with “Auto On” on:
Using with phone: If we have an EHS or Lifter it will Auto Answer the call as soon as we take it off of the base. If there is no EHS or lifter (or built in remote answering on the phone) it will ONLY turn on the headset.
Using with Bluetooth: If we have a call coming into our Bluetooth device, the headset will turn on as soon as we take it off of the base however it will not Auto Answer the call. We need to hit the button on the headset ONCE to turn it OFF and ANOTHER TIME to turn it on & pick up the call
Using with Computer: If Customers have Skype for Business it should pick up the call as soon as we take it off the base. If Customer has any other softphone it will only turn on the headset
ALSO, WHY WOULD SOMEONE WANT AUTO-ON ENABLED?
Sometimes Customers won't know they even want auto-on enabled for their setup, here are some good reasons to use it.
Basically, we just want to listen to the Customer, and if an issue they are having can be solved by not having to turn the headset on/off, try this out!
If you want to know how to enable auto-on, check out this article!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?