How to program a headset button on a Mitel 5300 Series phone

Updated by Kamika Royal on May 10, 2024

There are two ways program a headset button. If you don't see the blue button in Step 1 below, you may need to use the instructions on this article: "Mitel Headset Feature Code".

If you prefer to watch someone do it, here's a video!

  1. Hit the blue button on the Mitel phone.
  2. Tap the button next to where it says SETTINGS on the telephone screen.
  3. Tap the button next to where it says PROGRAMMABLE KEYS on the telephone screen.
  4. Select an available key that you’d like to turn into a headset button. This will be one of the keys on the left side next to the handset cradle.
  5. A new menu will pop up. If you don’t see HEADSET listed, click the right arrow (located just below the telephone screen) to move to page 2. Select the button next to HEADSET.
  6. Now select the button next to SAVE.

A new button should now appear on your screen that says “Headset” that you can use for your headset button. You should now be able to click this button to answer and disconnect calls if you're connected via the phones headset jack.

If this does NOT work, then please try this article!

Thanks Friends!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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