How do I Install a Digital Call Logger with a Wireless Headset?

Updated by Hayden Everly on Feb 7, 2024

Digital Call Logger plugged into phone

I have a wireless headset and a digital call logger! HELP!


To hook up the Call Logger into your computer:

First, plug your Digital Call Logger into their computer via USB.

Note: It does not like to work in USB hubs, plug this directly into a computer!


Then, install the Digital Logger software CD, and head into the Computer’s settings. Go to the Control Panel ---> Sounds section ---> Recording tab.

Under this tab, select the Call Logger’s mic. It is called AK5371. Set it to default. Disable all other mics listed in Recording.


*If you use the OfficeRunner with your computer, you will have to disable this mic and enable the OfficeRunner when you want to use the mic, and then go back and disable the mic and enable the logger mic when you want to record phone calls.


To hook up the Call Logger through the HANDSET jack of the telephone:

1) Plug the splitter box into the HANDSET JACK of the telephone

2) Plug the Digital Call Logger Box into one side of the splitter. On the other side of the splitter, plug the RJ9 CONNECTOR CORD from the headset’s charging base! (Green Cord for OfficeRunner, Orange Base Jack Cord for Marathon, RJ9 Connector Cord for Leitner, Plantronics, and Jabra)

3) Plug the Curly Cord into the headset base’s HANDSET JACK. The Curly cord does NOT go into the splitter box as pictured on Digital Call Logger’s information!

4) You will need to use a lifter or lift up the receiver to answer calls this way!


To hook up the Call Logger through the HEADSET jack of the telephone:

1) Plug the splitter box into the HEADSET JACK of the telephone

2) Plug the Digital Call Logger Box into one side of the splitter. On the other side of the splitter, plug the RJ9 CONNECTOR CORD from the headset’s charging base! (Green Cord for OfficeRunner, Orange Base Jack Cord for Marathon, RJ9 Connector Cord for Leitner, Plantronics, and Jabra)

3) Leave the Curly Cord plugged into the HANDSET jack of the telephone. The Curly cord does NOT go into the splitter box as pictured on Digital Call Logger’s information!

4) You will need to use your headset button to answer calls this way!


Your call logger should now be ready to use!!!

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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