Updated by Kyle Newgent on Jun 27, 2023
The only headsets that officially have call control with RingCentral is Plantronics and Jabra. However, there has been an update to their system which may allow for other headsets, such as Leitner wireless headsets to get remote answering as well.
This could possibly change in the future, but for now you can enable call control in RingCentral through their settings, and it should work!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
RingCentral Audio Settings
Computer Headset Setup
Can I Make My Softphone Ring Out Loud Through My Speakers While The Call Goes To My Headset?
Plantronics compatible softphones
Which Softphones Have Call Control With Sennheiser and Leitner?
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?