Why yes it does!
You get CALL CONTROL with the DA80 USB Cord and a bunch of other neat features! WOOHOO!
Plantronics software will show up in the Interaction Desktop Operator Console screen! When you plug the headset into the DA80 it will change your status to available automatically in the Interactive Intelligence Console automatically. Neat!
It has indicator lights for available/on a call and mute on the cord. There are also call control, volume, and mute buttons on the cord. They're really user-friendly and easy to use!
For more information on this, check out this video from Interactive Intelligence:
https://www.youtube.com/watch?v=sPSGTeDWceg
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?