You can tell if a buzz is caused by interference if the sound of the buzz changes when a Customer changes the position of the base unit
Try moving the base as far away from the phone as possible
This will, at the very least, decrease the volume of the buzzing and may completely get rid of it. It can also be getting interference from other devices (e.g. monitor, cell phone, wireless keyboard or mouse....)
Turn down the volume on the your phone system in the handset receiver, this can also filter out the noise heard in the headset. This sometimes decreases buzzing
You may need an RFI Filter cable.
This is designed to filter out the buzzing being heard
You can find the RF Filter in FileMaker as
PTR/RF FILTER
or the Part Description and Part Number
Plantronics RF Filter P/N# 70584-01 which is $9.95 US Dollars/$15.95 CAD
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?