We’ve noticed that, while most Busy Buddy set-ups use compat 1 and 3, Cisco EHS cables use compat 2 and 4.
This is true of Cisco EHS cables with both Leitners and Sennheisers. Plantronics is currently untested, but try it out if your Customer is having trouble.
"When set to compat 1 and 3, the EHS Cable and headset will work, but the Busy Buddy will not light up red."
To get both sound AND light, you’ll want to move the compat to 2 and 4.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?