Changing from PC Mode to Phone Mode Disconnecting Teams Call

If you move to desk phone mode on a Leitner Wireless Headset while in a Microsoft Teams meeting, it will disconnect the Teams call/meeting. Luckily, we have a workaround!

• In Teams, click on the 3 dots near the top right corner of the screen
• Click "Hold" in the menu
  • This will pause video and audio, making everyone aware they are on hold. This will also pause any screen sharing going on

Once on hold, you can switch to phone mode without fear of the meeting getting ended by accident. When you want to go back, simply go back into computer mode, make sure the headset is turned on, then select click "Resume", and everything will go back to normal!