Audio cutting out when moving RHL/DHSG switch

Updated on Mar 1, 2024

Have we ever noticed whenever we move the RHL/DHSG switch the audio goes out on 1 or both ends? All of a sudden you can’t hear anymore so we move it back?

We have! We found that if we perform a Leitner resync after moved the RHL/DHSG switch we will get audio back.

For example if your headset is on DHSG when it should be on RHL but moving to RHL cuts the audio. Move to RHL then do a resync and test!

This has been very successful for some! Let us know how this worked for you!!

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?